Team Lead / Process Fusion
Aug 2022 - PresentLead and train the Technical Operations team to ensure project delivery and systems availability targets are met
About Me
I'm a Systems Engineer - Team Lead from Toronto, Ontario.
On my free time, you'll find me bowling in the big leagues or exploring all that Toronto has to offer.
Experience
Systems Engineer / Process Fusion
Nov 2021 - Aug 2022Provide tier-2 technical support for server-based computing applications for enterprise environments
EPIC Support Staff / Scarborough Health Network
Sep 2021 - Dec 2021Trained medical staff on EPIC healthcare software, an integrated clinical information system
Associate / Amazon
Oct 2020 - Apr 2021Prepared thousands of parcels for global shipment
Lab Facilitator / George Brown College
May 2018 - Aug 2018Proctored post-secondary online examinations and troubleshot hardware, software, and networking issues on 100+ lab computers
Crew Member / McDonald's Restaurants
Apr 2015 - Apr 2018Provided quality customer service for thousands of guests within a fast-paced environment
Awards
Honours Designation / Centennial College
2020Awarded for graduating with an overall GPA of 4.1/4.5.
Leadership Distinction / Centennial College
2020Awarded for demonstrating leadership throughout my studies.
HP Electronics Engineering Award / Hewlett-Packard
2020Scholarship recipient; awarded for highest overall cumulative GPA.
Canadian Information Processing Society Award / CIPS
2020Scholarship recipient; awarded for achievements in IT and research-related courses.
CCSAI Academics and Leadership Award / Centennial College
2020Scholarship recipient; awarded for demonstrating outstanding leadership and academic success.
Gold Medalist / Skills Ontario-Canada
2019Won first place in IT Network Systems Administration, and 6th place Nationally.
